Products

Everything we sell, and who each part is for

Most companies need one or two of these. If you are not sure which, that is a ten-minute call with an engineer, not a discovery process.

DESK PHONES · SOFTPHONE · MOBILE APP

Hosted PBX

A complete phone system, run for you

A full business phone system with no box in your cupboard: extensions, auto attendant, ring groups, voicemail-to-email and call recording.

J$3,500 · per user / month + GCT on Essential, 3-user minimum. Professional adds Teams Direct Routing, a recording archive and CRM integration.

Read next: Keeping your business phones working in hurricane season · What a business phone system actually costs in Jamaica

Hosted PBX in detail
G.711 · G.722 · OPUS

SIP trunking

New lines for the PBX you already have

Keep the PBX you own and replace the lines feeding it: burstable SIP channels, per-second billing and failover to mobiles.

J$1,950 · per channel / month + GCT, or J$2.75 per minute. Available on the Professional and Enterprise plans.

Read next: Keeping your business phones working in hurricane season · What a business phone system actually costs in Jamaica

SIP trunking in detail
CERTIFIED SBC · E.164 NORMALISATION

Teams Direct Routing

Your phone numbers inside Teams, managed for you

Real phone calling inside Microsoft Teams without Microsoft Calling Plans. We run the SBC, provision your numbers and document the setup.

J$1,200 · per user / month + GCT as an Essential add-on. Included in Professional and Enterprise.

Read next: Microsoft won't sell you Teams calling in Jamaica

Teams Direct Routing in detail
OMNICHANNEL OPTIONAL · CRM CONNECTORS

Contact centre

Everything a busy floor runs on

Queues, skills-based routing, wallboards and searchable recordings for contact centres and BPOs, with whisper, barge and live queue stats.

J$3,900 · per agent / month + GCT as a Professional add-on. Included in Enterprise.

Read next: Emergency calls on a VoIP system: 119, 110 and the address that matters

Contact centre in detail
NUMBER PORTABILITY HANDLED END TO END

Numbers & porting

Your numbers, moved properly

Local 876 and 658 numbers, toll-free and overseas numbers, and porting from your current carrier handled end to end. Your numbers stay yours.

J$750 · per extra 876 or 658 number / month + GCT. Toll-free and overseas numbers are J$1,500 per number / month.

Read next: How to move a phone system without losing a call

Numbers & porting in detail

Not sure which you need?

Tell us how many people, how many sites, and what your phones do now. We will say which of these applies — including when the answer is that your current setup is fine.

Talk to an engineer