What we do, beyond selling you a licence
Anyone can sell you seats. The work that decides whether the phones are good is the survey before, the cutover during, and the measuring afterwards.
What we do, beyond selling you a licence
Network readiness assessment
We measure the link before we sell you anything: jitter, packet loss, MTU, DSCP survival and upstream headroom, per site. You get the report whether or not you buy.
Number porting
We file the porting request, chase the losing carrier — usually Flow or Digicel — and book the cutover window. Numbers stay yours throughout, including if you leave us.
Install & configuration
Dial plans, ring groups, out-of-hours routing, IVR trees and voicemail — built with you on a call, not handed over as a settings page to work out.
Legacy PBX migration
Avaya, Mitel, 3CX, Cisco, or something nobody has supported since 2011. We map what it currently does before we change what it does.
Monitoring & call quality
Every call scored for MOS. If quality degrades we usually open the ticket before you notice, with the packet capture attached.
Compliance recording
Retention policies, encryption at rest, and searchable archives for regulated environments. Regimes supported.
How switching actually goes
Four stages, in this order. The dates are yours to set — nothing cuts over until you say so.
We measure
Readiness test on every site plus an audit of your current numbers, contracts and notice periods.
We build
System configured to match how you actually work today. Handsets shipped pre-provisioned.
We port
Numbers move on a date you pick, in a window you pick. Old lines stay live in parallel until they're proven redundant.
We stay
Same engineers who built it answer the phone afterwards. No handover to a support queue that's never seen your setup.
Start with the survey.
Every site gets a network readiness report before anything moves, and you get it whether or not you buy. If your line cannot carry calls today, we would rather say so.