What a business phone system costs in Jamaica
Per user, per month, in Jamaican dollars, before GCT. Every line we sell is on this page — including the add-ons and the number charges most providers leave for the quote.
Per user, per month. That's the whole model.
Published rates in Jamaican dollars, before GCT. Figures in violet are placeholders until the rate card is signed off — nothing here should go live unverified.
For small teams
Straightforward calling for one site, with the features most offices actually use.
- Hosted PBX, one number per user
- Softphone and mobile apps
- Auto attendant and voicemail-to-email
- Unlimited island-wide calling
- Business-hours support
For growing businesses
Everything in Essential plus the integrations and reporting a manager asks for by month three.
- Everything in Essential
- Teams Direct Routing included
- Call recording and searchable archive
- CRM integration and call analytics
- 24/7 support with 99.99% SLA
Priced on your setup
Multiple sites, contact centre, dedicated infrastructure or a wholesale partner arrangement.
- Everything in Professional
- Dedicated SBC and private interconnect
- Contact centre and compliance recording
- SSO, directory sync, API access
- Named technical account manager
per channel / month + GCT, or J$2.75 per minute.
per 876 or 658 number / month + GCT.
per number / month + GCT. International call rates on request.
MSPs and resellers
Wholesale rate card with volume bands, white-label portal, and second-line support that never contacts your client directly. Referral model available if you'd rather not carry billing.
What's in each plan
| Feature | Essential | Professional | Enterprise |
|---|---|---|---|
| HD voice (G.722 / Opus) | Yes | Yes | Yes |
| Softphone & mobile apps | Yes | Yes | Yes |
| Auto attendant / IVR | Yes | Yes | Yes |
| Teams Direct Routing | Add-on · J$1,200 | Included | Included |
| Call recording & archive | Add-on · J$900 | Included | Included |
| CRM integration | — | Included | Included |
| Call quality analytics | Basic | Full | Full + export |
| SIP trunking | — | Available | Available |
| Contact centre | — | Add-on · J$3,900 | Included |
| Dedicated SBC | — | — | Yes |
| SSO & directory sync | — | — | Yes |
| Support | Business hours | 24/7 | 24/7 + TAM |
Four questions that turn a feature list back into a number
Is that per user or per system?
A headline price that looks cheap is sometimes a bundle covering a fixed number of extensions and channels. Ask what the tenth user costs, then the twentieth.
What is the minimum term?
An attractive monthly rate on a three-year term is a different product from the same rate month to month. Ask what happens when the initial term ends.
Are the numbers mine?
If you leave, can you port out, and is there a fee? Numbers you cannot take with you are a cost you only discover at the worst possible moment.
What is included when it breaks?
Support hours, response times, and whether the first person who answers can actually change anything. This is the line that separates two quotes that look identical.
More on this in what a business phone system actually costs in Jamaica.
Want this priced for your sites?
Tell us how many people and how many locations. Ten minutes with an engineer, and a network readiness report before anyone talks about contracts.