We Know VoIP. You don't have to.
We're a business phone provider in Jamaica. We move companies' calling onto the internet, port the numbers they already have, and stay on the hook for how it sounds afterwards.
The engineer who answers the phone
The name is a promise about expertise. When a phone system goes wrong, you shouldn't be reading your problem to a script — you should be talking to someone who can fix it.
We Know VoIP was founded in 2025 and is based in Kingston. We look after 100 businesses and 1,000 endpoints: small offices that want their phones to work and then be quiet, multi-site companies that want evidence before anything moves, contact centres, and the IT providers who resell us under their own brand.
- Name
- We Know VoIP
- Address
- 8 Lady Musgrave Road, Kingston, Jamaica
- Founded
- 2025
- Licence
- Telecommunications licence no.
- Registration
- Companies Office of Jamaica reg. no.
- [email protected]
- Phone
- +1 876 618 8323
- Hours
- Mon–Fri 09:00–17:00 · 24/7 for faults
Four things we don't compromise on
We measure before we sell
Every site gets a network readiness check first: jitter, packet loss, MTU and upstream headroom. You get the report whether or not you buy.
Engineers answer
First-line support is technical. The engineers who built your system are the ones who answer afterwards, not a queue that's never seen your setup.
Evidence, not excuses
Every call is scored for quality, and we publish our median answer time monthly. If calls sound wrong, we show you the packet loss before we talk about causes — we don't blame your internet without proof.
Leaving is easy
Your numbers stay yours. After the first 12 months it's month to month with 30 days' notice, and there's no exit fee for porting your numbers out.
Different businesses, same standard
Small businesses
1–50 seats. Handsets arrive configured and one number gets you someone who can fix things.
Multi-site companies
Per-site readiness reports and a phased cutover with a documented rollback at every stage.
Contact centres
Queues, skills-based routing, wallboards and recordings you can actually search.
MSPs & resellers
White-label or referral, wholesale rates, and second-line support that never contacts your client.
Tell us what your phones do now.
Ten minutes with an engineer, no deck. If we're not the right fit we'll say so and point you somewhere better.