Numbers & porting
Local 876 and 658 numbers, toll-free, and US, Canada, UK and most International numbers so customers overseas can reach you at local rates. Bring the numbers you have — they stay yours, and you can port them out again whenever you like.
Your numbers, moved properly
- Local 876 and 658 numbers
- Toll-free numbers
- US, Canada, UK and most International numbers, so customers abroad call you at local rates
- Porting from your current carrier — usually Flow or Digicel — handled end to end
- Numbers move on a date you pick, usually in 20 business days
- Old lines stay live in parallel until they're proven redundant
- No exit fee for porting your numbers out if you leave
per extra 876 or 658 number / month + GCT. Toll-free and overseas numbers are J$1,500 per number / month.
The work that comes with it
Number porting
We file the porting request, chase the losing carrier — usually Flow or Digicel — and book the cutover window. Numbers stay yours throughout, including if you leave us.
Install & configuration
Dial plans, ring groups, out-of-hours routing, IVR trees and voicemail — built with you on a call, not handed over as a settings page to work out.
Legacy PBX migration
Avaya, Mitel, 3CX, Cisco, or something nobody has supported since 2011. We map what it currently does before we change what it does.
Questions about Numbers & porting
Do I keep my phone numbers?
Yes. They're yours, not ours. We port them in, and if you ever leave we port them out — no exit fee for the port itself and no holding them hostage while a notice period runs.
What's the contract?
12 months initially, then month to month. 30 days' notice. We'd rather you stayed because leaving is easy and you don't want to.
Do you support emergency calling?
Yes — 119 for police and 110 for fire and ambulance, with a registered service address per handset. Keep those addresses current when people move desks or sites — we'll prompt you, but it's a shared responsibility and worth understanding before you sign. Internet calling needs power and a working connection, so during an outage use a mobile for emergencies.
- How to move a phone system without losing a call How a phased cutover works, why the old lines stay live in parallel, and what a rollback plan looks like when you move a Jamaican business to internet calling.
Talk to an engineer about Numbers & porting.
Ten minutes, no deck. Tell us what you use now and we'll tell you straight whether this fits.